Program Director

Position Description: Program Director  
Reports To: Executive Director 
Created: January 2, 2014
Revised: May 15, 2014

Job Summary
The Program Director is responsible for overseeing the daily operations of the day and residential programs.  The Program Director performs assigned program coordination responsibilities with the addition of oversight of the daily work of the Administrative/Program staff as well as other Administrative/Program functions under the guidance and supervision of the Executive Director. The Program Director will also serve as the direct supervisor for the Program Coordinator and Incident Management Coordinator.
Essential Job Functions

Function as Case Manager for assigned individuals served
Coordinate intake/admission and discharge process for individuals served.
Manage and monitor the quality assurance plan to ensure compliance in all areas.
Supervise the Incident Management Coordinator and perform duties in absence of the IMC.
Create schedules for unannounced visits, distribute to appropriate staff and monitor completion and timeliness of visits.
Monitor staffing plans and assure homes are staffed properly.
Conduct a sample of unannounced visits to ensure compliance.
Keep Executive Director informed of all relevant issues and/or concerns about the Day and Residential Programs.
Assure all monthly paperwork has been received by 3rd of each month and reviewed by Program Coordinators for completeness and accuracy.  
Ensure the ISP’s are amended at least monthly when significant changes/outcomes changes occur.
Ensure all assessments are completed timely and sent to ISC’s; this includes the Health passport, Risk Assessment, and PSR.
Ensure all Human Rights issues are brought before the Human Rights Committee.
Ensure and assist in monitoring of proper diet/menus recommendations for individuals served.
Responsible for conducting weekly management team meetings.
Handle on call emergencies as needed.
Ensure all training specific to the needs, staffing plans, staff instructions and outcomes are completed and updated as needed.
Develop, prepare and monitor individual support plans according to the guidelines of any local, state and federal entities.
Coordinate and arrange appointments, meetings and other Administrative/Program matters on behalf of supported individuals served or staff members
Assist in supportive role for the individuals served and his/her family and works with local, state and federal agencies on behalf of assigned individuals served.
Assist the Executive Director in interviewing prospective individuals served and their families
Assist the Executive Director in the expansion of current programs and supports and with the development of new services/supports
Works with the Executive Director in promoting community acceptance and support through participation in community activities or liaison efforts with other agencies or entities
Abide by all policies, procedures, regulations and guidelines for safety, quality assurance and general corporate oversight
Assist with specialized training of staff members as required
Function as the administrator and decision maker in the absence of the Executive Director
Provide technical assistance to Administrative/Program staff
Monitor timesheets, mileage sheets and daily schedules of Administrative/Program staff
Any other duties as assigned by Executive Director.

Qualifications/Experience/Job Knowledge
Bachelor’s degree and/or relevant experience
Previous experience working with individuals with developmental disabilities
Must have working knowledge of matching specific supports and interventions to the unique needs of the people in the home
Must have a working knowledge of person centeredness
Working knowledge of Windows 7, Office 2010 applications and aptitude to learn other software programs as required for this position. 

 Physical Requirements
Frequently travels
Constantly moves about to coordinate work
Regularly works in fast pace environment with multiple task deadlines
Regularly moves and positions objects weighing up to 50 pounds 
Occasionally exposed to viruses and infectious conditions
Constantly alert and observant during working hours

Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.

Special Requirements
Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individuals served and staff in a manner that is conducive to harmony and their best efforts
Must be adaptable and have the ability to make decisions 
May be required to attend seminar or job-related training courses
Must have understanding, patience and tact in dealing with individuals served, their families or advocates and other agencies involved in providing supports for individuals served
Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
Must be able to prioritize work tasks 
Must be able to work without close personal supervision 

Employment Variables 

Must have a good driving record which meets the minimum requirements for Evergreen and reliable transportation. Must pass drug screen and criminal background check. Must be able to work some evenings when required. 

Working Environment
The work environment for this position is that of a general office with moderate noise levels.