color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected
status.
Position Description: Executive Director of Operations and Business Development, FL
Reports To: Regional Vice President of Programs - Eastern Region
FLSA Classification: Exempt
Created: February 10, 2025
Revised:
JOB SUMMARY
Responsible for the operation of HEAVENDROPt, growth of IDD services, new business
development, and the overall supervision of all current Florida state operations. Acts in accordance
with the policies and directives of the Board of Directors and under the general direction of the
President, with specific supervision by the Regional Vice President of Programs - Eastern Region.
ESSENTIAL JOB FUNCTIONS
● Oversee the daily operation of HEAVENDROPt, and Florida operations, with direct
supervision of any Florida Executive Director.
● Expand the amount and type of IDD services provided in FL, in conjunction with the
RVP.
● Grow and expand HEAVENDROPt, in conjunction with the RVP.
● To provide consultative services to other Executive Directors regarding staffing patterns,
overtime management, program development, survey preparation, quality assurance
audits, compliance plans and regulatory issues.
● Deal with management issues and trainings for Executive Directors in conjunction with the
RVP of Programs.
● Work in conjunction with the RVP of Programs on standardization of organizational
charts and positions
● Establish and implement policies and procedures which assure that the best
interest of individuals served, staff, and facilities are served at all times.
● Provide financial information needed for preparation of annual budget and ensure that
Florida operations are conducted within that budget.
● Review monthly financial statements and take appropriate action to address any
budget variances.
● Maintain all records, funds, and statistics.
● Work in conjunction with Corporate Compliance to review licensing renewals and
participate with preparation and actual surveys. Meets with licensing and other authorized
inspection groups.
● Authorize purchases of supplies and equipment within established guidelines.
● Review oral and written reports of events and acts through verbal or written instructions
on those matters, which require a decision.
● Ensure that all facilities comply with health and safety requirements.
● Review all case histories of referrals and makes appropriate recommendations in
collaboration with support teams where applicable.
● Conduct interviews of both potential individuals served and staff as needed.
● Counsel with individuals served and staff on current problems and program
execution.
● Promote favorable public relations.
● Develop and build relationships with local, and state legislators.
● Develop and maintain positive working relationships with relatives,
contributors, volunteers, and board members.
● Provide a consolidated monthly operating report to the RVP of Programs.
● Coordinate with officials of state agencies when required.
● Supervise and evaluate administrative staff and key staff personnel.
● Represent the organization to parents and agencies and at civic functions, political forums,
and other functions associated with matters pertinent to the field of developmental
disabilities.
● Maintain a working relationship with the Finance and Human Resources department and
provide requested information when asked.
QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE
● Bachelor’s degree in Social Work, Psychology, Special Education, Counseling, or a
directly related field. Master’s degree preferred.
● Three (3) to five (5) years of relevant experience in the field of developmental
disabilities. Previous experience as program administrator in a related health care
field preferred
● Knowledge of administrative procedures and financial aptitude that will insure a
fiscally sound division.
● Working knowledge of Windows 10, Office 2016 applications. Aptitude to learn other
software programs as required for this position. Working knowledge of electronic
health record systems
PHYSICAL REQUIREMENTS
● Constantly moves about to coordinate work
● Regularly works in fast paced environment with multiple task deadlines
● Regularly moves and positions objects weighing up to 25 pounds
● Occasionally exposed to viruses and infectious conditions
● Constantly alert and observant during working hours
Reasonable accommodations may be made to enable individuals with disabilities or a medical
condition to perform the essential functions.
SPECIAL REQUIREMENTS
● Ability to write and edit effectively; ability to communicate the written and spoken work
with tact, diplomacy, and/or authority when necessary.
● Possess good organizational skills, able to meet deadlines, self-starter and able to work
under pressure.
● Ability to meet the public in a manner that reflects creditably upon the organization and
must have the ability to deal with individuals served and staff in a manner that is
conducive to harmony and their best efforts.
● Must be adaptable and have the ability to make decisions.
● Must have understanding, patience and tact in working with individuals served, their
families or advocates and other agencies involved in providing supports for individuals
served.
EMPLOYMENT VARIABLES
● Must have a good driving record which meets the minimum requirements for
Evergreen and reliable transportation.
● Must pass drug screen and criminal background check.
● Must be able to work some evenings when required.
● Some travel will be required.
WORKING ENVIRONMENT
● General office environment.
Evergreen Life Services Florida
I want more than just a job.
I want to make a difference in people’s lives.
I want to make a difference in my community.
We want to make a difference too. Working at Evergreen Life Services isn’t just a job; it’s a rewarding career. Sometimes that reward is a smile or a song from a resident, sometimes it’s the reward of knowing you helped a resident to learn daily life skills, like setting a table or preparing a meal. It could be watching a resident make beautiful artwork in one of our studios. Every day you will have opportunities to help those with intellectual or physical disabilities feel that they are a part of a community that cares.
Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team.
We have nearly 2000 employees and more than 1100 individuals served in eight states, including Louisiana, Texas, Arkansas, Oklahoma, Kentucky, Georgia, Tennessee and Florida.
If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives. Every employee is a valuable part of the team, because at Evergreen, everyone matters.
Evergreen, in its mission is to serve, provide for and champion individuals with intellectual and developmental disabilities, is looking for qualified, caring individuals to work with us.
Company Website: evergreenls.org
(if you already have a resume on Indeed)